Virexa Private
Refund Policy
Virexa Technologies · Effective 10/1/2026 · Last updated 10/1/2026
Virexa Technologies
Effective Date: 10/1/2026
Last Updated: 10/1/2026
1. OVERVIEW
This Refund Policy explains how refunds work for paid Virexa Private subscriptions purchased on the web through Stripe. Paid mobile app purchases through the Apple App Store or Google Play are subject to those stores' refund rules.
2. WEB SUBSCRIPTIONS (STRIPE)
- Virexa Private web subscriptions are billed monthly in advance.
- You may cancel anytime. Cancellation stops future renewals; you keep access through the end of the paid period.
- Unless required by law, fees already charged for the current billing period are generally non-refundable.
- If you believe you were charged in error, or a technical issue prevented access after payment, contact us promptly and we will review the charge.
3. HOW TO REQUEST A REVIEW
Email support@virexainc.com with your Virexa username, the email or payment receipt from Stripe, and a short description of the issue. We aim to respond within a few business days.
4. CHARGEBACKS
Please contact us before filing a chargeback so we can help resolve the issue. Unwarranted chargebacks may result in suspension of the account while the dispute is reviewed.
5. CONTACT
Questions about this Refund Policy: legal@virexaprivate.com or support@virexainc.com.